NCRM
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One CRM. Different industries. Built around your workflow.

Every business operates differently. NCRM helps manufacturers, traders and growing businesses organise sales, customers, stock and daily operations around the way they already work.

  • Manufacturing
  • Trading
  • Custom Workflows
Explore Your Industry Requirements See all industries

Where we are strongest

Built on manufacturing and trading experience.

These are the industries NCRM grew up with. Each has its own page with the challenges, a sample workflow and the modules that fit.

Industry

Manufacturing & Engineering

Inquiry → Quotation → Advance → Sales order → Stock → Invoice → Payment

Explore the manufacturing page

Industry

Trading & Distribution

Dealer inquiry → Price quotation → Sales order → Stock check → Dispatch → Invoice → Collection

Explore the trading page

Industries we serve

Fourteen industries, one flexible platform.

For each industry we show what NCRM does as standard today, and what we would build for you as customization. No surprises after you sign.

Standard in NCRMAvailable as customization

Manufacturing & Engineering

Manufacturing & Engineering

Inquiries to dispatch for made-to-order and made-to-stock manufacturers.

Standard in NCRM

  • Marketplace inquiries and leads
  • Specification quotations with revisions
  • Advance proforma invoices
  • Sales orders, stock and dispatch

Available as customization

  • BOM and production coordination
  • Purchase orders and vendors
Explore Manufacturing

Chemicals, Pharma & Packaging

Specification-heavy products, repeat orders and regulated pricing.

Standard in NCRM

  • Product master with HSN and GST
  • Repeat orders from Customer 360
  • Expiry-tracking flag per product

Available as customization

  • Batch-wise stock
  • Supplier coordination
Discuss this industry

Textile & Garments

Buyers, variants and repeat orders across seasons.

Standard in NCRM

  • Product variants (size, colour)
  • Buyer history in Customer 360
  • Stock in and out per item

Available as customization

  • Purchase orders for fabric and trims
Discuss this industry

Furniture & Interiors

Custom requirements, options and delivery coordination.

Standard in NCRM

  • Custom fields for sizes, finishes and site details
  • Quotations with product images
  • Order statuses up to delivery

Available as customization

  • Material purchasing
Discuss this industry

Food Processing & FMCG

Distributor relationships and fast repeat orders.

Standard in NCRM

  • Distributor accounts and outstanding
  • Sales orders and stock levels
  • Reorder points and low-stock counts

Available as customization

  • Purchasing and batch tracking
Discuss this industry

Trading & Distribution

Trading, Wholesale & Distribution

High quote volume, dealer pricing, stock checks and collections.

Standard in NCRM

  • Catalogue with tier pricing
  • Fast quotation to sales order
  • Stock check before you commit
  • Outstanding and overdue follow-up

Available as customization

  • Purchase orders and vendor management
  • Dealer portal
Explore Trading,

Building Materials & Hardware

Contractors, dealers and bulk quotations.

Standard in NCRM

  • Bulk quotations with line items from CSV
  • Quotation approvals for discounts
  • Collections dashboard

Available as customization

  • Dispatch planning
Discuss this industry

Automotive & Spare Parts

Part catalogues, dealer inquiries and stock availability.

Standard in NCRM

  • Large part catalogue with SKU and barcode
  • Stock availability per part
  • Repeat orders by customer

Available as customization

  • Supplier management
  • Service follow-ups
Discuss this industry

Industrial & Equipment

Industrial Equipment & Machinery

Technical quotations, project-based sales and spares.

Standard in NCRM

  • Technical quotations with revisions
  • Milestone proforma invoices
  • Spares in the product master

Available as customization

  • AMC and service-contract renewals
Discuss this industry

Healthcare Suppliers & Medical Equipment

Hospital and dealer inquiries, equipment sales and renewals.

Standard in NCRM

  • Inquiries from hospitals and dealers
  • Quotation approvals
  • Automation reminders by email

Available as customization

  • Service contracts and renewal tracking
Discuss this industry

Services & Project-Based

IT Services & Software

Lead pipelines, demos, proposals and milestone billing.

Standard in NCRM

  • LinkedIn and Google lead forms
  • Proposals billed in milestones
  • AI lead scoring, where enabled

Available as customization

  • Recurring billing and renewals
  • Support tracking
Discuss this industry

Professional & Business Services

Onboarding clients, proposals, meetings and billing.

Standard in NCRM

  • Activities: calls, meetings, follow-ups
  • Proposals and invoices
  • Customer 360 per client

Available as customization

  • Retainer and renewal billing
Discuss this industry

Construction & Project-Based

Estimates, project quotations, milestones and project expenses.

Standard in NCRM

  • Custom fields for site and project
  • Milestone proforma invoices
  • Expenses by category with approval

Available as customization

  • Project-wise costing
  • Purchase coordination
Discuss this industry

Logistics & Transport

Freight inquiries, quotations and payment follow-ups.

Standard in NCRM

  • Inquiries from web forms and marketplaces
  • Freight quotations with revisions
  • Outstanding by business account

Available as customization

  • Vendor and fleet coordination
Discuss this industry
Other industries? If your business handles inquiries, sends quotations and follows up on orders and payments, NCRM probably fits. Tell us how you work below.

Calls + CRM · Official Callyzer Partner

Every industry runs on phone calls.

Log calls with remarks and follow-ups in NCRM, and add Callyzer call tracking for team calls, missed calls and recordings. Workflow use cases; capabilities depend on your calling setup.

Manufacturing

  • Customer and dealer calls
  • Technical inquiry follow-ups
  • Quotes discussed by phone
  • Missed buyer inquiries

Trading & distribution

  • Dealer and distributor calls
  • Repeat-order follow-ups
  • Stock-availability inquiries
  • Customer callbacks

Industrial equipment

  • Product inquiries
  • Service calls
  • Technical consultations
  • High-value lead follow-ups

Professional services

  • New inquiries
  • Appointment calls
  • Proposal follow-ups
  • Client call history
Explore Call Tracking

Your workflow. Your requirements. Your NCRM.

Explore your industry requirements

Tell us how your business operates. We’ll help identify the right modules, configurations and customizations for your team.

What happens next

  1. We study your workflowFrom the way you describe your process, before the call.
  2. We map it to NCRMWhat is standard, what is configuration and what needs customization.
  3. You see it workingA live demo built around your own inquiries and documents.

Built around your workflow

Don’t change your workflow. Make NCRM fit it.

Book a live demo. Bring a recent inquiry and a quotation format, and we will walk you through that deal from first contact to payment.

Book a Live Demo Calculate Your Price

Made in India

Proudly Made in India

Designed, developed & supported in India. Built for businesses worldwide.

How can we help?NCRM team · Neptune Technolab