Terms & Conditions
Last updated: 12 October 2026
This website
This website describes NCRM, a product of Neptune Technolab Pvt. Ltd. Product visuals shown here are simplified illustrations with sample data, not the exact product interface. Prices, estimates and calculator results on this website are indicative: final pricing depends on confirmed requirements, selected services, applicable taxes and the approved quotation. Nothing on this website is an offer that can be accepted without a quotation from us.
Acceptance of terms
By creating an account and using the NCRM platform (“Service”), you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use the Service. These terms apply to all visitors, users and others who access or use the Service.
Use of the Service
You agree to use the Service only for lawful business purposes and in accordance with these terms. You are responsible for keeping your account credentials confidential and for all activity under your account. You must tell us immediately about any unauthorised use of your account.
Accounts and registration
To access certain features you must register for an account and provide accurate, complete and current information. We may suspend or terminate accounts that violate these terms, or that we reasonably believe are being used fraudulently.
Subscriptions and billing
Some features of the Service are offered on a subscription basis. Fees, billing cycles and plan features are described at the point of purchase. Subscriptions renew automatically unless cancelled before the renewal date. All fees are non-refundable except where required by applicable law.
Intellectual property
The Service and its original content, features and functionality are and will remain the exclusive property of Neptune Technolab Pvt. Ltd. and its licensors. Our trademarks may not be used without our prior written consent. Third-party product names on this website belong to their owners.
Limitation of liability
To the maximum extent permitted by law, Neptune Technolab Pvt. Ltd. shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or related to your use of the Service. The Service is provided on an “as is” and “as available” basis, without warranties of any kind.
Termination
We may terminate or suspend your access to the Service immediately, without prior notice, for any breach of these terms. Provisions that by their nature should survive termination shall survive.
Changes to these terms
We may modify or replace these terms at any time. If a revision is material, we will give reasonable notice before the new terms take effect.
Contact us
Questions about these Terms & Conditions: inquiry@neptunetechnolab.com.