For manufacturers who quote, make and deliver.

From a buyer’s first inquiry to the final payment, NCRM keeps specifications, revisions, advances, orders and stock in one connected flow, around the way your factory already works.

1 · Business challenges

What slows manufacturing businesses down.

  • Inquiries faster than quotesIndiaMART, dealers and walk-ins arrive faster than the team can price them.
  • Specifications lost in revisionsR1, R2, R3 go back and forth and nobody knows which one was accepted.
  • Advances tracked on the sideThe 30% advance before production sits in a separate sheet.
  • Stock promised that isn’t thereSales commit dates without knowing finished-goods stock.
  • 2 · How NCRM addresses them

    Standard NCRM, set up your way.

    Every inquiry captured and owned

    IndiaMART (add-on) and TradeIndia sync into one Inquiry list with a source, status and owner. Convert to a lead with a value and next activity.

    Quotations with specifications and revisions

    Products with units, HSN and GST, custom fields for specifications, and revisions numbered R1, R2 against the original. Approvals before big discounts go out.

    Advance, order, stock, invoice

    Raise a partial proforma invoice for the advance, confirm the sales order, record stock out on dispatch, invoice and record payment, all linked.

    Illustrations of NCRM features, simplified for this website. Names and figures are sample data.

    Calls + CRM · Official Callyzer Partner

    Calls in a manufacturing business, connected to the lead.

    • Customer and dealer calls logged on the lead, with remarks
    • Technical inquiry follow-ups with a next date and owner
    • Quotations discussed over the phone, noted against the quotation’s lead
    • Missed buyer inquiries turned into callbacks
    • Sales representative calling activity for managers

    Workflow use cases. Specific capabilities depend on your Callyzer and telephony setup and the NCRM modules you use.

    Lead flow: IndiaMART or website inquiry → owner assigned → qualification → specification quotation → follow-up. How lead automation works

    3 · Sample workflow

    How a manufacturing deal moves through NCRM.

    An illustrative flow. Statuses, numbering and approvals are configured to match yours.

    1. InquiryIndiaMART or dealer
    2. QuotationR1, R2 with specs
    3. Advance PI30% before production
    4. Sales orderConfirmed
    5. ProductionCustomization
    6. Stock & dispatchStock out
    7. InvoiceGST invoice
    8. PaymentBalance collected

    4 · Modules and customizations

    What you get, and what we can build.

    Available customizations

    • Bill of materials (BOM) and production coordination
    • Purchase orders and vendor management
    • Your own quotation and drawing-sheet layouts
    • Integration with your ERP or Tally

    Scoped and quoted after a requirements discussion. See customization.

    5 · Manufacturing & Engineering demo

    See NCRM run a manufacturing deal like yours

    Tell us a little about your business and we’ll prepare the demo around your workflow.

    FAQ

    Questions

    Does NCRM handle production planning?

    Not as standard. NCRM covers the sales side up to the sales order, plus stock and dispatch. BOM and production coordination can be scoped as customization.

    Can quotations carry our technical specifications?

    Yes. Add custom fields to quotations for specifications, and products carry units, HSN codes, GST rates and images.

    See all industries

    Manufacturing & Engineering

    Your workflow. Your requirements. Your NCRM.

    Book a live demo. Bring a recent inquiry and a quotation format, and we will walk you through that deal from first contact to payment.

    Made in India

    Proudly Made in India

    Designed, developed & supported in India. Built for businesses worldwide.

    How can we help?NCRM team · Neptune Technolab